Privacy Policy

Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and organisation details
• Communication Records: Details of your inquiries, consultations, and correspondence with us
• Technical Information: IP address, browser type, and website usage data collected through standard web analytics
• Professional Information: Information about your organisation, services, and operational needs relevant to our consulting services

How We Use Your Information

We use your information to:

• Respond to your inquiries and provide requested information
• Deliver consulting services and support
• Communicate with you about our services and relevant updates
• Improve our website and services
• Comply with legal and regulatory obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• With trusted service providers who assist in operating our business (under strict confidentiality agreements)
• When required by law or to protect our legal rights
• Within the Mitr Companies Pty Ltd group of companies when relevant to providing you with services

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Under Australian privacy law, you have the right to:

• Access your personal information we hold
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)
• Opt-out of marketing communications
• Lodge a complaint about our handling of your information

Cookies and Analytics

Our website may use cookies and similar technologies to enhance your browsing experience and understand how visitors use our site. You can control cookie settings through your browser preferences.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.